AStar1 Care Agency

Astar1 Care Agency is a Limited company providing domiciliary care and is registered with the Care Quality Commission (CQC).

We understand that reaching a time in your life when you lose some of your independence can be daunting. Our care packages are designed to enable you to retain as much independence as possible while keeping you safe and cared for.

Our staff are handpicked and receive regular support and training to ensure their personal values align with our ethos and philosophy which is embedded within our values and seeks to operate on a daily basis.

Each service user in our care has the fundamental right to:

• be regarded as an individual and given our special attention.
• be cared for by people who can understand their needs and be competent to meet those needs.
• be treated equally, and no less favourably than others.
• receive respect and understanding regarding their cultural, religious, and spiritual beliefs.
• receive prompt attention in relation to all their healthcare needs.
• be safe, feel loved and always know that “someone cares”.
• be informed about all important decisions that affect them, and to have a say.
• be afforded privacy for themselves and their belongings.
• have the opportunity to think independently and make their own choices.
• complain about anything they feel is unfair or unjust, and to have that complaint listened and responded to.

This person-centred approach is also be afforded to staff to ensure Astar1 Care becomes a great place to work.